PAYMENT

  • The payment options we currently offer are credit card, and PayPal.

  • River Tec. LLC. chooses not to store any customer credit card information on our site, our site is protected with a SSL certificate for the highest encrypted online security and we choose to reduce our liability of personal information storage. 

SHIPPING POLICY

  • Shipping is calculated using USPS plugin that is measured by weight of the products *excluding international sales. Should additional charges apply, you will be notified by e-mail before shipment

  • The shipping method we currently offer is USPS Priority/First class Mail/Ground, this can change at any time..

  • Our goal is to ship all orders within 4-7 days of receipt.

  • Once your order has been shipped from our warehouse, you will receive an email stating so.

  • If an order falls on a weekend or a national holiday, we will process your order the next business day. 

  • Once your order has shipped, you will receive an email notification with tracking information

Duties & Taxes

  • International customers must pay applicable sales tax, duties and customs charges 

International Shipping Policies

  • All prices are in US dollars.

  • We do not ship to International P.O. boxes

  • All orders are subject to shipping address verification prior to processing.

  • No orders will be declared as a gift.

  • Shipping carrier can vary

  • The customer assumes the cost of any return shipping for refunds or exchanges.

  • During the order verification step we may contact you by email to request additional information. If we do not receive a response within 3 business days after our attempted contact, that order will be canceled.

  • International customers must pay applicable sales tax, duties and customs charges. Duties, taxes and/or customs will be calculated and discussed in e-mail prior to shipping.

 

REFUND / RETURN POLICY

River Tec.™ will give a full refund or exchange on any fulfillment mistake or product defect.

  • All sales are final.

  • River Tec™ is not responsible for misplaced packages. Please ensure that your package gets to our return address by selecting a shipping method with a tracking service.

Return Address:

River Tec LLC.

P.O. Box #1251
Forest Grove, Or 97116

 

  • We will refund your credit card the value paid for the merchandise if the Return Policy conditions above have been met. We do not refund original shipping costs on returns.

  • You may contact us to check on the status of your return / exchange.

  • Contact@rivertec.net

TERMS OF USE

River Tec.™ owns all information on this website (test, pictures, video, other media).  

River Tec.™ allows you to view and navigate this website and it's content via web and mobile device. 

River Tec.™ does NOT allow any use of media of this site.  Any use (edit, redistribution, broadcast, rebroadcast, play, showcasing) of media is strictly prohibited.  

Any form of use outside of these terms will be subject to legal action.  

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© 2018 - 2020 by River Tec LLC. All Rights Reserved